PRIVACY POLICY

Privacy Policy

Last Updated: August 20, 2026

This Privacy Policy explains how wenmlus.shop collects, uses, stores, shares, and protects personal data when you visit our website, place an order, make a purchase, contact customer service, or otherwise interact with our online store.

We process personal data in accordance with applicable data protection laws, including the General Data Protection Regulation (“GDPR”) where applicable.

Personal Data We May Collect

Depending on how you interact with our store, we may collect or process information including:

  • First and last name;
  • Billing address;
  • Shipping address;
  • Email address;
  • Telephone number where provided;
  • Order details;
  • Products purchased;
  • Transaction and payment-related information;
  • Communications with customer service;
  • IP address;
  • Browser type;
  • Device information;
  • Website usage information;
  • Cookie and tracking information where applicable; and
  • Fraud-prevention and security information.

Certain payment information may be collected and processed directly by payment service providers rather than by wenmlus.shop.

How We Use Personal Data

We may use personal data to:

  • Process and fulfill orders;
  • Process payments;
  • Arrange shipping and delivery;
  • Provide tracking information;
  • Communicate regarding orders;
  • Process returns and refunds;
  • Respond to customer inquiries;
  • Provide customer support;
  • Detect and prevent fraud;
  • Protect the security of our store;
  • Maintain business and accounting records;
  • Comply with legal obligations;
  • Improve our website and services; and
  • Send marketing communications where legally permitted.

Legal Bases for Processing

Depending on the processing activity, we may rely on:

  • Performance of a contract;
  • Compliance with a legal obligation;
  • Legitimate interests;
  • Your consent; or
  • Another lawful basis permitted by applicable law.

Where processing is based on consent, you may withdraw your consent at any time.

Withdrawal does not affect the lawfulness of processing carried out before consent was withdrawn.

Shopify

Our online store is powered by Shopify.

Shopify provides the e-commerce infrastructure that allows us to operate our online store.

Personal data may therefore be processed by Shopify and its affiliated entities or service providers where necessary to provide the platform and related services.

For stores in the EMEA region, Shopify identifies Shopify International Limited, an Irish company registered under number 560279, as the relevant Shopify contracting entity.

Service Providers

We may share personal data with service providers where reasonably necessary to operate our business, including:

  • E-commerce platform providers;
  • Payment processors;
  • Shipping and logistics providers;
  • Fraud prevention providers;
  • Website hosting and technical providers;
  • Analytics providers;
  • Customer service providers; and
  • Professional advisers where appropriate.

These providers receive only the information reasonably necessary to provide their services or comply with applicable requirements.

International Data Transfers

Some service providers may process personal data outside the European Economic Area.

Where applicable, international transfers are subject to appropriate safeguards required by applicable data protection law.

We Do Not Independently Sell Personal Data

wenmlus.shop does not operate a business whose purpose is the independent commercial sale of customer personal data.

Personal data may nevertheless be shared with service providers where necessary to operate the store, process transactions, provide services, comply with law, or protect legitimate interests.

Data Retention

We retain personal data only for as long as reasonably necessary for the purposes for which it was collected and for any additional period required by applicable legal, tax, accounting, contractual, or regulatory obligations.

Different categories of information may therefore be retained for different periods.

Cookies and Similar Technologies

Our website may use cookies and similar technologies.

Some cookies are necessary for important website functions such as:

  • Maintaining a shopping cart;
  • Processing checkout;
  • Security;
  • Authentication;
  • Remembering preferences; and
  • Maintaining website functionality.

Other cookies or tracking technologies may be used for analytics, advertising, or personalization.

Where consent is legally required for non-essential cookies or tracking technologies, those technologies should not be activated until the required consent has been obtained.

Users may be able to manage their preferences through the cookie controls available on the website.

Marketing Communications

Where permitted by law, we may send marketing communications relating to products, offers, or our store.

Where consent is required, such communications will only be sent with the appropriate consent.

You may unsubscribe from marketing emails by using the unsubscribe functionality contained in the communication or by contacting us.

Your GDPR Rights

Depending on the circumstances and applicable law, you may have the right to:

  • Access your personal data;
  • Correct inaccurate personal data;
  • Request deletion of personal data;
  • Restrict certain processing;
  • Object to certain processing;
  • Request data portability;
  • Withdraw consent; and
  • Lodge a complaint with a supervisory authority.

Exercising Your Rights

To exercise a privacy right, contact:

help@wenmlus.shop

Where reasonably necessary to protect personal data, we may request additional information to verify the identity of the person making the request.

CNIL

Individuals in France may lodge a complaint with the Commission Nationale de l'Informatique et des Libertés (CNIL) if they believe their personal data has been processed in violation of applicable data protection requirements.

Security

We use reasonable technical and organizational measures intended to protect personal information against unauthorized access, loss, misuse, disclosure, alteration, or destruction.

However, no method of internet transmission or electronic storage can guarantee absolute security.

Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our services, technology, business practices, or applicable law.

The version published on wenmlus.shop will be the current version.

Contact

wenmlus.shop
help@wenmlus.shop